The Pleyel Ensemble highly values the interest and encouragement offered by all our supporters. Personal contact information held by us will never be passed on to or shared with a third party and will be used by us solely to keep you informed of the ensemble’s activities. As previously, you have the right to unsubscribe from our emails and newsletters at any time.
Personal information stored by the Pleyel Ensemble is never collected from unsolicited sources or without permission and has only been submitted to us voluntarily for the express purpose of receiving information about our activities.
Under the terms of the GDPR the lawful bases for processing personal information are:
- we need it to fulfil a contract (e.g. ticket purchase);
- we need it to pursue our legitimate interests by communicating with current supporters; and
- you have given your consent for us to do so.
What information do we hold?
- Biographical – name, title
- Contact details – postal address, email address, phone number
- Record of donations but no bank account, credit or debit card details
Your rights:
You have the right to request copies of any of your data held by the Pleyel Ensemble and to request that this be updated or removed at any time. Follow the unsubscribe link in any of our emails or contact us HERE
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PLEYEL TRUST GOVERNANCE POLICIES
- Internal charity financial controls policy and procedures
Regular and routine payments are undertaken by the Artistic Directors of the Ensemble (currently Harvey Davies and Heather Bills). They are reviewed by the Treasurer of the Trust (currently Chris Smail). The Treasurer prepares a summary and presents it to the Trustees for their consideration.
- Financial reserves policy and procedures
The Trust maintains sufficient reserves to permit activity to continue for at least six months. This is monitored by the Treasurer who reports to the Trustees.
- Complaints policy and procedures
Any complaints, depending on their nature, are normally raised with the managers of the venues where events are held or with the Artistic Directors of the Ensemble. If they cannot be resolved immediately, they are referred to the Trustees.
- Serious incident reporting policy and procedures
Any serious incidents are referred to the Trustees for consideration. If necessary, the Trustees report the matter to the Charity Commission, in accordance with the Charity Commission’s published guidance.
- Trustee conflicts of interest policy and procedures
The Trustees follow the recommendations of the Charity Commission in respect of conflicts of interest. They will identify and declare any conflict of interest. No conflicted trustee will participate in any discussions or decisions relating to the issue relating to the conflict.
- Social media policy and procedures
The Artistic Directors of the Ensemble manage the Ensemble’s website, Facebook and Instagram accounts. These are reviewed by the Trustees from time to time.
- Engaging external speakers at charity events
The Artistic Directors of the Ensemble invite performers and external speakers to participate in events with reference to the Trustees as appropriate.